About

Silver Ivy Solutions was established in 2025 by Alesha Richards and Calum MacDonald, based in Bath, Somerset.

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Why Silver Ivy Solutions?

At Silver Ivy Solutions, we deliver personalised, friendly support with your tech and accommodation-related issues. We understand that in a society filled with ever-evolving technology, it can feel daunting to approach and understand it. We have seen first-hand the vast improvement that teaching and improving the usage of technology can have on one’s life, and that is what we strive to provide here at Silver Ivy Solutions.
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Our Service Process

Discover how we deliver exceptional service at every step

1

Book

Schedule your technical support consultation at your convenience

2

Consultation

We will assess your technical requirements and challenges

3

Call Out

One of our technicians will visit your location to provide hands-on support

4

Post Setup Care

Continued assistance and maintenance support when applicable

1

Book

Arrange your personalised sourcing consultation session

2

Consultation

We analyse your specific requirements and preferences in detail

3

Tailored Options

Receive tailored curated product recommendations matched to your needs

4

Schedule Delivery

Coordinate delivery at a time that suits your schedule

5

Installation

Professional installation and configuration of your new equipment

1

Book

Reserve your accommodation sourcing consultation appointment

2

Consultation

Share your travel requirements and accommodation preferences with us

3

Tailored Options

Review our handpicked selection of accommodation options

4

Booking Confirmed

We secure your reservation and provide comprehensive booking details

+ Optional local curated travel guide

1

Book

Reserve your spot for a personalised workshop experience

2

Schedule Session

Select between online or in-person workshops, delivered at your preferred location. All sessions are 1-1.

3

Booking Confirmed

Receive confirmation and preparation details for your tailored workshop

Expand Technical Abilities

The use of technology isn’t just limited to your home; it is part of everyday life, from how we shop, learn communicate or work. We believe that guiding those who don’t yet understand technology will ultimately improve their everyday lives.

In a world where those who aren’t ahead of the curve or in the know technologically can feel left behind, we strive to be a shining light to help guide them towards bettering their confidence. Therefore, we always aim to put our customers first and be here to provide support.

Where do we operate?

Serving Bath, Wiltshire and surrounding areas.